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Every business should be striving to root out and eliminate inefficiency, but it is often a challenge to identify where you could be wasting time, money and resources in the first place. Being unaware of alternative ways of managing your staff and resources may well be eating into your bottom-line.

1. Identify the issues

Errors and lateness are two of the biggest problems in terms of business efficiency. Repeated work takes twice as long, and can also cost you in terms of wasted materials as well as man-hours. Staff not being in the right place at the right time, or being ill equipped, or not following the best procedures all contribute towards inefficiency.

2. Your time is money

As a business owner or manager, your main concern is the smooth operation of your organisation and planning ahead to ensure profitability and hopefully growth. If you are bogged down in tasks that do not contribute towards this end, and are simply treading-water, then you need to make sure you re-allocate your time wisely. Delegating work to staff to free you up is one option, another is automation. The right software can automate processes such as sending messages, filling out forms, allocating workers, keeping records, and more.

3. Consult with your staff

Asking your employees for feedback is a good idea, they may have perspectives on processes and organisation that you had never previously considered. There may be differences of opinion on the best courses of action, but weighing up these ideas can provide valuable insight. Look at what your most productive staff members are doing on a day to day basis and see how that can be replicated across the board.

4. Make sure your staff are spending their time effectively

If your employees are traveling around various sites to work, this can lead to problems in communication and completing tasks on schedule. You ideally want an easy way to monitor where your staff are, what they’re doing and ensuring their processes are correct. This is why a system like Graftman is so useful; it allocates staff to tasks based on location, availability and skill-set. Each stage of a job can be broken down and monitored in real-time, ensuring deadlines are met. Any weak-links in terms of efficiency can be identified and corrected.

5. Ensure you retain customers

What do you offer to your customers that they would struggle to find elsewhere? Leaving customers with unfinished work, missed deadlines and late starts can be disastrous for a company, particularly in a crowded marketplace. Customer service means more than just friendly relations, it means they know they can rely on you to provide quality work on time and on budget. What mechanisms do you have in place to ensure this is consistently the case?

If you’re looking for a software solution that ensures you eliminate inefficiency and retain profitability, get in touch today.

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With the current widespread availability of mobile devices such as smartphones and tablets, businesses are increasingly looking to take advantage of cloud-computing to organise and delegate their workload. Staff are now able to work on the move, interacting with their employees through a specialist app or website.

Graftman is a cloud-based workflow manager that is designed to automate the workflows that run through an organisation, replacing spreadsheets, text files and Outlook reminders with one centralised system. With its easy to use interface, your clients can keep their employees connected through mobile devices like phones and tablets, perfect for staff travelling between multiple locations for jobs.

By automating workflows with Graftman, managers can cut administration times dramatically, leading to an increase in profitabilty and growth. Its versatility has led to it being adopted by clients in a wide range of industries; including document collection, accident assessment and medical case management. You can benefit as a reseller by providing an adaptable, highly efficient system to clients.

Graftman includes a number of features that make it attractive to businesses looking for a software solution. Custom statistics with graphs and charts, automated SMS delivery, an RAG system to help meet service level agreements, and more are part of the system, all whilst being secure and user-friendly.

If you’re interested making commissions with a workflow management solution that’s attractive to a wide range of clients in numerous industries, get in touch today.

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As your business grows, your business processes may have to adapt. Sometimes in subtle ways, sometimes through radical overhauls. Using software, you can plan and design these changes ensuring your growth continues in a steady and organised manner.
Tracking your business statistics can help you decide which business processes are to be scaled up and concentrated on during a period of growth. Continuous improvements can be made based on data under regular review, ensuring profitability is maintained.

Growth usually means a greater level of complexity for a business, a greater number of staff and a greater amount of work. Making sure that tasks are efficiently allocated and that deadlines are met becomes increasingly difficult without the proper resources. Case management software can assist in keeping up with growth by keeping clear records and automating allocation. It is vital for larger organisations to avoid waste and unnecessary bureaucracy.

As your business increases in size and scope, you may create new departments and offices which will still need to coordinate their efforts and maintain a good level of communication. The accounts staff will need to know the revenue generated by the sales team, for example. Management will need to have a detailed overview of the entire organisation’s results.

Established methods of communication and reporting such as email and spreadsheets may not be able to keep up with business processes. Specialised case management software can keep staff from right across your organisation in contact, and carrying out the right stage of the business process at the right time. Everybody has access to the same up-to-date information, so bottlenecks and duplication are greatly reduced.

With cloud computing and mobile devices, employees can keep track of their work and be integrated with the system while on the move. If your business expands to into new locations, these new branches can stay connected without setting up separate IT systems.

As new employees are hired, more efficient methods are required to update and maintain their records. Having easy to access, powerful user management tools with clear user roles and designated responsibilities is of great advantage for management and staff.

Graftman is a powerful tool that streamlines business processes. If the right software is selected and implemented, it can lead to significant increases in productivity and market share. If your business is growing, and you’d like to maintain and increase that growth with the best tools available, get in touch with us today.